[Publish] How to cancel your Buffer Publish subscription through the iOS App Store

Unfortunately Buffer does not have a way to cancel Buffer subscriptions or issues refunds for purchases made through the iOS App Store.

Cancelling Your Subscription

Here are the steps you'll need to follow to cancel a Buffer subscription through the App Store:

1

Go to your Home screen on your Apple device and tap Settings

2

Tap iTunes & App Store

3

Tap your Apple ID at the top of the screen

4

Tap View Apple ID and sign in if prompted

5

Under Subscriptions, tap Manage and then tap Buffer

6

Turn off Automatic Renewal to cancel the subscription, which will then stop at the end of the current billing cycle

Request a Refund for Incorrect Charges

Here are the steps you'll need to follow to request a refund for any incorrect charges:

1

Visit Apple's Report a Problem page  here

2

Login with your Apple ID user name and password

3

Select the App tab and locate your Buffer subscription 

4

Select Report a Problem to the right of the purchase

5

Choose the appropriate reason from the Choose Problem drop down list and supply a brief description

6

Click Submit