[Reply] Customizing your user profile
Before you dive in, there's a few things you may want to customize 😊
Adding a profile image
Your profile image will be seen by your team when you're online, when you leave notes on a conversation and more. It's important to note too that customers will never see this profile image but instead your connected social account profile image instead.
To add a custom profile image navigate to Settings > Account:
Adding a custom signature
We make it easy to automatically append all outgoing replies with a custom signature. Many teams use a dash and first name (-Tyler) or carrot and initials (^TW) convention.
To add a custom signature navigate to Settings > Account
Your custom signature will then be added to your replies