Why aren't my Instagram Reminders working?

IN THIS ARTICLE

Summary

Using Buffer's  Instagram Reminders feature, you are able to create and schedule your Instagram posts in advance and when it's time for the post to be published, Buffer will send a notification to your *phone, which loads your photo into Instagram along with your prewritten caption saved to your phone's clipboard, ready to be pasted. You can find more information here.

* You will need to be using Buffer's mobile app, either on iOS or Android.

Are you seeing that the Reminders have stopped coming through on your mobile device? Follow the steps below to reset things:


Reset Push Notifications

iOS

1
Open the Buffer app on your iOS device.
2
Tap the profile icon at the top left hand side of the screen and then tap on  Signout
3
Sign back into the Buffer app using your email address and password
4
Tap on  Settings at the bottom right of the screen
5
Tap on  Push Notifications >  Reset Push Notifications

Android

1
Open the Buffer app on your Android device
2
Tap the menu icon at the top left hand side of the screen and then tap on  Signout of Buffer
3
Sign back into the Buffer app using your email address and password
4
Tap the Settings icon in the bottom right corner
5
Select Push Notifications
6
In the top right corner select 'Reset'