[Publish] How to connect your Facebook Group

IN THIS ARTICLE

Permissions

In order to connect a Facebook Group to your Buffer Publish account, we'll need to authenticate through your personal Facebook Profile that has "Admin" role on the Group you're looking to connect. It is not possible to connect Groups that you are only a member of.  More information on Facebook Page Roles can be found here.

Whilst we authenticate your Facebook Groups through your personal Profile, we won't access your personal information or publish content on your Profile, unless you have explicitly connected your Profile as another social account.

Connecting Facebook Groups requires an additional step of adding the Buffer app within your Group settings in Facebook itself.

How to connect (or reconnect) your Facebook Group

Please note, you will need to complete these steps on a computer, as opposed to a mobile device. The settings that need to be changed in Facebook are not available on mobile.

1

Log into your personal Facebook Profile that has the Admin role on the Group you're looking to connect

2

Log into your Buffer Publish account

  • If you're connecting your Facebook Group for the very first time, please follow steps 3 - 4 and then jump to step 7.
  • If you're reconnecting your Facebook Group that was previously connected, please start at step 5.
3

If you're on the Free Plan, click the  Connect More button at the bottom left of your dashboard and then click Group under the Facebook option.

If you're on a paid plan (Pro, Business, Enterprise), click on the  Add a Social Account button at the top left of your dashboard and then choose Facebook Group

4

Click on the Group you'd like to connect and then jump to step 7 below.

5

Select the disconnected Facebook Group on the left hand side of your dashboard and then head to Settings > Reconnect

6

Enter your Facebook password and then click Continue

7

Click Authorize Buffer on Facebook

8

You'll be taken to your Group settings in Facebook, with a pop up to add the Buffer app to your Group already open. Click Add, followed by Done.

9

Hop back over to your Buffer Publish account and you should see your Facebook Group connected.

What to do if your Facebook Group is not listed

Facebook now support the creation of Groups  from Pages (like this). If you're looking to connect a Group that is owned by a Page, you'll need to make sure that your personal Facebook Profile is set up as an Admin. You can do this by following the steps below.

1

Visit your Facebook Page and click on the Groups option on the left hand side. From the Groups page, click on the name of your Group.

2

Click on the Members link on the right hand side of your Group.

3

Locate your profile within the Members list and click on the three dot menu icon. From the drop down menu, click Make Admin.