[Publish] Instagram Shop Grid

Shop Grid is only available on our Premium and Business Plans. Learn more about our plans and pricing here.

Summary

Many businesses now rely on Instagram to increase brand awareness and it has become a major source of traffic. Of course, links are crucial to driving traffic to the right places. With Instagram’s lack of hyperlink capabilities in posts, many brands solve this by asking followers to refer to the link in their bio within the caption of a post.

This approach has served a need, but not without its own complexities. Businesses need to manually edit the link in their bio for each new post, to ensure the link goes to the right place, depending on what their latest post is promoting. It's this manual and imprecise solution that we are hoping to improve with Shop Grid. Shop Grid allows you to add links to each of your posts, which will then be displayed on a unique page that can be used as the permanent link in your bio.

Setting up your Shop Grid page and updating your Instagram bio link

To get started, select your Instagram account on the left hand side of your dashboard and head over to the Shop Grid tab.

Within the Shop Grid tab, you'll see your latest 100 published posts, along with any scheduled posts in your Queue. You'll see a clock icon on any scheduled posts and if you hover over it, you'll see the time it's due to be published. Posts without the clock icon are those that have already been published to Instagram.

You're able to add up to three custom links that will display at the top of your Shop Grid page. These are not associated to the posts that you're sharing, these are additional links that you may wish to highlight to your followers. Examples might include a link to your online store homepage, a link to new arrivals, or maybe a link to register for an upcoming event. Start by clicking the Add Link button. Enter your link text and URL and click Save Link. You can set the color of your links by clicking Link Colour and can update these links as frequently as you wish.

User the Preview Page button to see how your page looks. This is the link you’ll want to add to your Instagram bio, which will be a unique page of all your posts with the links you add here. Click the Copy Page Link icon.

Head over to https://www.instagram.com/ and click Edit Profile. Copy and paste the link from Shop Grid into the Website field and click Submit.

The easiest way to add a link is to include it when you're scheduling a post. Add the link you'd like to direct users to within the Shop Grid Link field.

You can also add links within the Shop Grid tab. Under each post, you'll see a text box where you're able to add a link. You can change this link at any time (or leave it blank), and your page will be updated automatically.

Please note, only posts with links will be displayed on your Shop Grid page.

How your followers will see your page

Your Instagram profile image, along with any custom links you've added, will be shown at the top of your Shop Grid page. Further down, all of your Instagram posts that have links will be displayed. When viewed on desktop, users will see a "View" link when hovering over an image, and clicking on the link will take them to the link you added to the post.

Here's an example page viewed on desktop:

And here's the same example page viewed on mobile (where most viewers are likely to see it):

Please note, Shop Grid is a Buffer feature rather than an Instagram feature. It is not the same as Instagram's product tagging feature. The posts displayed on your Instagram feed will not be clickable. They will only be clickable on the unique page that you can link within your bio.

Common questions

How will multi-image posts display on my Shop Grid page?

Posts that include multiple images will be shown on your Shop Grid page, but only the first image will be visible.

How will video posts display on my Shop Grid page?

Posts that include a video will be shown on your Shop Grid page, but the video will be shown as a static image.

What happens to my Shop Grid page if I remove my Instagram account from Buffer Publish?

If you remove your Instagram account from Buffer Publish, your Shop Grid page will also be deleted. If you (or someone else) visited the link, you would be redirected to the Shop Grid page on the Buffer website. If you were to reconnect your Instagram account later on, your Shop Grid page would be created again, with the same link, since the URL is "https://shopgr.id/" followed by your Instagram handle. However, you would need to add any links back to your posts.

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