[Reply] Supported social networks
Supported social networks and message types
Reply currently supports Twitter, Facebook Pages, and Instagram Business Profiles. Here’s a run down of the types of messages we’re currently able to pull into Reply:
|Public tweets (any post in which your Twitter handle is @mentioned, including replies on posts and ads), Direct messages, and Searches (e.g. keywords, hashtags, etc)|
|Facebook Pages||Comments on posts and ads, Visitor posts, and Private messages|
| Instagram Business Profiles
||Comments on posts and ads|
Please note, it is not currently possible to pull in mentions of your Facebook Page, which have been posted in other places. For example, if a user @mentions your Facebook Page on their own Profile, or another Page, this will not be pulled through to Reply.