[Reply] Supported social networks

Supported social networks and message types

Reply currently supports Twitter, Facebook Pages, and Instagram Business Profiles. Here’s a run down of the types of messages we’re currently able to pull into Reply:

Twitter Public tweets (any post in which your Twitter handle is @mentioned, including replies on posts and ads), Direct messages, and Searches (e.g. keywords, hashtags, etc)
Facebook Pages Comments on posts and ads, Visitor posts, and Private messages
Instagram Business Profiles
Comments on posts and ads

Please note, it is not currently possible to pull in mentions of your Facebook Page, which have been posted in other places. For example, if a user @mentions your Facebook Page on their own Profile, or another Page, this will not be pulled through to Reply.

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