[Reply] Buffer Reply plans and pricing

Summary

Reply pricing is completely customised based on your specific needs, and you’ll pay for the exact number of social accounts and team members you need to add. We have two plans available. The Professional Plan is ideal for individual users, or teams of two or three, looking to respond to a lower volume of conversations. The Business Plan is ideal for larger teams looking to respond to a higher volume of conversations, with the ability to set up automation rules and have access to extensive reporting.

Pricing

The Professional Plan starts at $50/month for 1 social account and 1 team member. The Business Plan starts at $255/month for 1 social account and 1 team member. From there, each additional social account is $10/month and each additional team member is $25/month. For example, the for 5 social accounts and 3 team members, the Professional Plan would be $140/month and the Business Plan would be $315/month.

Notes:

  • All prices are USD. Unfortunately we're not able to bill for Buffer Plans in any other currencies right now. We apologise for the lack of flexibility there.
  • All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive 2 months free per year. 💰

What are the benefits of the Business Plan, compared to the Professional Plan?

Both the Professional Plan and the Business Plan include key features such as responding to conversations, tags, assignments, internal notes, collision detection and access to the Overview Report including the last 30 days of data. The Business Plan also has advanced features, including:

  • Full history within the Overview Report (as opposed to 30 days on the Professional Plan), with the ability to export to CSV
  • Access to the Engagement Report, with the ability to export to CSV
  • Access to the Team Report, with the ability to export to CSV
  • Ability to set up Automation Rules to route messages to the right places, tag conversations based on keywords, automatically close mentions that don’t need a reply and loads more!
  • Ability to set up Twitter searches to ensure you catch every mention of a certain keyword or hashtag around Twitter (even if you're not @mentioned in the conversation)

Keen to see Buffer Reply in action? Join a Buffer Reply webinar >>