[Reply] Buffer Reply plans and pricing

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Summary
Pricing
Compare plans and features

Summary

Reply pricing is completely customised based on your specific needs, and you’ll pay for the exact number of social accounts and team members you need to add. We have two plans available. The Professional Plan is ideal for individual users, or teams of two or three, looking to respond to a lower volume of conversations. The Business Plan is ideal for larger teams looking to respond to a higher volume of conversations, with the ability to set up automations and have access to extensive reporting.

Keen to see Reply in action? Join a webinar or start a free 14 day trial now!

Pricing

Check out pricing for Buffer Reply here.

Compare plans and features

The table below outlines which features are available on each plan. The key features available on the Business Plan, which are not available on the Pro Plan, include Automation Rules (a powerful way to automate common tasks like tagging, moving, assigning, or setting the status of, incoming conversations), Twitter Searches (allowing you to specify a keyword, phrase or hashtag that you'd like to track), and access to advanced reporting with CSV exports.

Keen to see Reply in action? Join a webinar or start a free 14 day trial now!

Pro Plan Business Plan
Social contact profiles ✓ ✓
Personal signatures ✓
✓
Collision detection ✓ ✓
Internal notes
✓ ✓
Saved Replies ✓ ✓
Team assignments ✓ ✓
Automation Rules
✓
Twitter Searches
✓
Custom tags and folders ✓ ✓
Overview Report ✓ (30 day history) ✓ (full history, inc. CSV exports)
Engagement Report
✓ ( inc. CSV exports)
Team Report
✓ (inc. CSV exports)
Keyboard shortcuts ✓ ✓
Help Scout Docs integration ✓ ✓
Slack integration ✓ ✓
iOS app ✓ ✓
Android app ✓ ✓
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