Search results for top 10 faq

93 articles found

  • [Posts Report] What is a "Top Tweet"?

    If a tweet has a higher number of shares, retweets or likes, Buffer will add a "Top Tweet" tag to the post in the Posts Report under Analytics so you can see what types of content your followers enjoy

  • Buffer Pricing

    Individual Plan Awesome Plan Small Business Plan Medium Business Plan Large Business Plan Enterprise Plans Free $10/month $9

  • Overview Report (Twitter and Facebook Pages)

    IN THIS ARTICLE Summary Report Features FAQ The Overview report is available to customers on a current Business Plan ($99/month level and up). For more informatio

  • Which Buffer plans include team members?

    You're able to invite team members on our Awesome and Business Plans: Awesome Plan $10/month: Up to 5 team members can be purchased for an additional $10/month per team member Small Busines

  • What does "number of scheduled posts" mean?

    Depending on your Buffer plan, you will be allowed to store a certain number of posts in your queue at any one time. Individual Plan: 10 posts Awesome Plan: 100 posts Business Plan:

  • Learning more about your queue: Custom scheduling, Future Queue and Pinned posts

    How Your Queue Works Each of your connected social accounts will have its own Queue, which stores your posts that are waiting to be published. Buffer will automatically publish these posts accordin

  • How do I unlock a locked social account?

    If you've recently downgraded your account to the Individual Plan, you may have noticed that one or more of your connected social accounts has been locked. With the Individual Plan, you can connect 1

  • Posts Report

  • Creating your own powerful Content Inbox

    On the Awesome and Business Plans, you will have access to the "Content Inbox" feature. Within the "Content Inbox", you're able to add RSS feeds and share links directly from your favorite sites from

  • Analytics on the Individual and Awesome Plan

    Summary An important part of your social media strategy is analysing how well your posts are performing. Buffer offers built-in Analytics allowing you to do just that! Whilst the enhanced Analytics

  • Getting the right thumbnail for your post

    If you are the site owner The way we know that an image in your page is appropriate to use if it has a width or height attribute. If this is present we will fetch the image and make sure it's big

  • Posting images to LinkedIn

    Summary Images appear differently on LinkedIn, depending on whether you're publishing to a LinkedIn Profile or Page. Whether or not you include a link with your post can also affect how it loo

  • Analysis Report

    IN THIS ARTICLE Summary Report Features FAQ The Analysis Report is available to users on a Business Plan.  The Twitter Analysis Report is only available for Legacy B

  • Is there a perfect time to share content on social media?

    Summary Is there a perfect time to share content on social media? This is one of the most talked about questions, with so many different answers. Finding the best times to post can be challenging a

  • Integrating Wordpress and Buffer

    IN THIS ARTICLE WP Zinc WordPress to Buffer Plugin Buffer your WordPress posts Zap (Zapier) WP Zinc Wordpress to Buffer Plugin Please note that this plugin is only availa

  • Where to find your receipts

    To view and download receipts, click My Account at the top right of your Buffer dashboard and then click Billing. From here, you'll be able to download receipts for all of your payments. Ple

  • Influencers Report (Twitter)

    IN THIS ARTICLE Summary Report Features The Influencer Report is available to users on a Business Plan. Summary The  Influencer Report under Analytics, is availabl

  • What happens when you downgrade to the Individual Plan

    If you downgrade from the Awesome Plan, or choose not to upgrade to Buffer for Business at the end of your free trial, your account will be migrated to the Individual Plan. On this plan you can connec

  • What happens if my account is automatically downgraded?

    If a credit card associated with a Buffer account expires, or if a payment fails, we’ll share notice of that payment failure immediately, and we’ll retry processing the payment three times over a two

  • How the default posting times are chosen for your schedule

    When you connect a social account to Buffer, some default posting times will be added to your posting schedule. The times chosen are semi-random and not based on your own engagement data. In short, Bu

  • How to choose the right Buffer plan

    Buffer offers a few different plans depending on your needs. The Individual and Awesome Plans are ideal for individual users, looking to manage their personal social accounts and retrieve basic analyt

  • Is there a plan in between Awesome and Small Business?

    Buffer doesn't have a plan in between Awesome and Small Business right now. It's something we're thinking carefully about and we'd love to be able to cater for more users in the future. Check out this

  • How to reconnect a social account from the iOS app

    If you change the login details for one of your social accounts, you will need to reconnect it to Buffer. You can do this from the iOS app by tapping the round avatar icon at the top left of your scre

  • How to connect a social account from the iOS app

    To connect a new social account from the iOS app, tap the round avatar icon at the top left of your screen. You'll see a list of social accounts you already have connected. Tap Add a new Account at th

  • How to shuffle posts from the iOS app

    As you may know, Buffer has a Shuffle button, which appears at the top of your queue in the web app, which will shuffle your first 200 posts in the queue into a completely random order, excluding any

  • How to get a weekly report of your analytics

    Buffer can send you a weekly report to let you know how your posts have been performing for each social profile. To enable this weekly report, head over to your Buffer dashboard and click on My Accoun

  • How to reset your password

    If you have access to your Buffer account Click on My Account at the top right of your Buffer dashboard and then click on Access & Password from the drop down menu. From there, click on Change My Pa

  • How to cancel your Buffer for Business trial

    You can cancel your trial of Buffer for Business by clicking My Account at the top right of your Buffer dashboard and then clicking Billing from the drop down menu. From there, click Cancel Trial. You

  • How to add your company details to Buffer invoices/receipts

    To add your company details to Buffer invoices and receipts, click on My Account at the top right of your dashboard and then click on Billing. From the billing page, click Change Company and Billin

  • How to schedule a Pin Save through Buffer

    As well as being able to schedule your own pins through Buffer, it's also possible to schedule Pin Saves using the Buffer Browser Extension.  Once you have the extension installed, find a Pin you'd

  • Using Buffer in another language

    On the iOS app, Buffer is available in both English and Spanish. On the web app, Buffer is available in English only. We would love to add more languages as we keep growing. Spanish is not y

  • Setting up Posting Groups

    Summary Do you have multiple social profiles that you often share the same content to? Buffer’s Groups feature might come in handy for you! Groups are a great way of bundling profiles together, wh

  • Why aren't my Instagram Reminders working?

    IN THIS ARTICLE iOS Android Summary Using Buffer's  Instagram Reminders feature, you are able to create and schedule your Instagram posts in advance and when it's time for th

  • Why does my Buffer account on the Android app not match what I have on the web app?

    Eek! We're so sorry if you're experiencing this problem. We have seen this happen when users end up with multiple accounts. This can occur if you signed in using your email and password one time and a

  • Help! I logged in and everything is gone!

    First of all, don't panic! Our Happiness Team is on hand to help with any issues you might come across. The first thing to check is if you logged in with the right email address. If you've used a d

  • How to change your posting schedule from the iOS app

    Posts in your queue will be sent out automatically by Buffer, according to the posting schedule that you put in place. Follow the steps below to customise your schedules from the iOS app.

  • Adding posts to your queue

    The queue is your “backlog” of posts, ready to be shared with the world. You’ll have a queue for every social account you connect to Buffer. Once you have your posting schedule configured, you're read

  • Buffer's integrated social networks

    You can currently connect the following types of social accounts to Buffer: Twitter: Profiles Facebook: Profiles, Pages & Groups LinkedIn: Profiles & Pages Google+: Profiles & Pages

  • Connecting Instagram to Buffer via the Android app

    ← Back to Getting Started with Instagram Reminders Open up the Buffer app on your Android device and tap the social account avatar at the top left of the screen. Tap Add Account and then select I

  • How to select multiple social accounts to post to from the iOS app

    1 To schedule a new post from the iOS app, click on the + icon at the bottom of your screen. Once the composer is open, you'll see a + icon alongside the social account you already have

  • How to adjust the timezone from the iOS app

    As opposed to having an account wide timezone, you're able to configure the timezone for each of your connected social accounts. To adjust the timezone for one of your accounts from the iOS app, pleas

  • Team member’s posts going directly into the queue, even though they should be approved first

    If your team member, who has "Approval Required" access, has posts going directly into the Buffer queue instead of the "Review", it may be that they are accidentally signing into your account. Double

  • Buffer's 2 step login

    Your account’s security is of the utmost importance to us, and we’ve added a two-step verification option for users. Whenever you log in to your account, after entering your username and password, you

  • How to adjust the timezone from the Android app

    As opposed to having an account wide timezone, you're able to configure the timezone for each of your connected social accounts. To adjust the timezone for one of your accounts from the Android app, p

  • How to select multiple social accounts to post to from the Android app

    1 To schedule a new post from the Android app, click on the pencil icon at the bottom right of your screen. One the composer is open, you'll see a + icon alongside the social account yo

  • Re-ordering posts using the Shuffle feature

    Ever feel like shaking things up? Click the Shuffle button at the top of your queue to shuffle your first 200 posts in the queue into a completely random order, excluding any that have been scheduled

  • How to delete your Buffer account

    We're sorry to see you go! To completely delete your Buffer account and all associated data, please follow the steps below. 1 Login to your Buffer account at  https://buff

  • Transferring ownership of your Buffer account to someone else

    You can transfer ownership of your Buffer account to another person by changing the email address connected to the account. To do this, click My Account at the top right of your Buffer dashboard and t

  • Scheduling retweets on the iOS app

    Did you know that you can schedule retweets using Buffer on the iOS app? Follow the steps below to make it happen! 1 Using the  Twitter app, find a post you'd like to retwee

  • Changing your billing or plan details

    If you'd like to upgrade or downgrade your plan, or simply update your billing details, click on My Account at the top right of your dashboard and then click on Billing. Click on Switch Busines